Terms of Service

Overview

Welcome to Dedicated Song! The terms "we", "us" and "our" refer to 404 Apps LLC, a Georgia limited liability company. 404 Apps LLC operates this website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated experience (the "Services").

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our website or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide on our website is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

Dedicated Song creates custom, personalized songs based on information you provide about your loved ones. While we aim to create something deeply moving and meaningful, the final result may differ from what you initially imagined. As with any creative services, interpretations and emotional responses can vary. We do not warrant that the appearance, quality, or emotional impact of any products or services purchased by you will meet your expectations or be the same as depicted or rendered on our website.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. 404 Apps LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email provided at the time the order was made.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

Section 5 - Delivery

We provide access to purchased services by making an access link available through the Services and may also send a courtesy notification to the email address you provide. It is your responsibility to ensure that the email address you provide is accurate and capable of receiving our messages.

Delivery is complete when the access link is made available, whether or not you open the email, click the link, or play the song, and whether or not any email notification is received (including if the email address provided is incorrect or inaccessible, or messages are filtered or bounce).

Upon delivery, responsibility for access, and the risk of loss or failure to access the product passes to you. This includes circumstances where you do not open the email, misplace it, or where delivery fails due to an incorrect or inaccessible email address provided by you. Please check your spam or junk folders if you do not see your delivery.

Access links may be time-limited, changed, or disabled without notice. We do not promise ongoing hosting, archiving, backup, re-delivery, or continued availability. Delivery times are estimates only and are not guaranteed, and we are not responsible for delays or access issues caused by events outside our control or by your devices, software, internet service, or email settings.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, video, and audio, and the design, selection, and arrangement thereof, are owned by 404 Apps LLC, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of 404 Apps LLC, or any third party.

Subject to applicable law and our Privacy Policy, you grant 404 Apps LLC a perpetual, worldwide, non-exclusive, royalty-free, irrevocable (to the extent permitted by law), transferable, and sublicensable license to use, reproduce, modify, edit for length or clarity, publish, distribute, publicly perform and display, translate, and create derivative works from—including for marketing and promotional purposes—(a) materials you provide to us, whether through the Services or otherwise; (b) any outputs delivered to you; and (c) your communications with us, in any media now known or later developed, without further notice or compensation.

You represent and warrant that you have all necessary rights and consents for any names, voices, likenesses, or personal data of others you provide, including minors, and that you are the parent or legal guardian of any minor whose information you provide or have verifiable parental consent.

Song Ownership and License

All songs, musical compositions, lyrics, and audio recordings created through our Services ("Custom Songs") are the exclusive property of 404 Apps LLC. When you purchase a Custom Song, you receive a limited, non-exclusive, non-transferable license to use that song for personal, non-commercial purposes only.

You may:

Listen to and enjoy your Custom Song privately
Share your Custom Song with friends and family for personal enjoyment
Play your Custom Song at private, non-commercial events (e.g., weddings, birthdays, anniversaries)

You may NOT, without our prior written consent:

Upload your Custom Song to streaming platforms (Spotify, Apple Music, YouTube Music, etc.)
Collect royalties or any commercial revenue from your Custom Song
License, sell, or transfer your Custom Song to any third party
Use your Custom Song in any commercial context (advertising, films, broadcasts, etc.)
Create derivative works from your Custom Song for commercial purposes

404 Apps LLC retains all copyright, ownership, and intellectual property rights in all Custom Songs. The purchase price covers the creation service and personal use license only, not ownership or commercial rights. If you are interested in acquiring expanded rights or commercial licensing for your Custom Song, please contact us at hello@dedicatedsong.com.

Section 7 - Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.

Section 8 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy. We may use third-party service providers to operate and improve the Services, as well as third parties that may be located in other countries than where you reside, in order to provide services to you.

Section 9 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

Section 10 - Termination

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 11 - Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services.

EXCEPT AS EXPRESSLY STATED BY 404 APPS LLC, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Section 12 - Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL 404 APPS LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO ANY GIVEN PURCHASE EXCEED THE AMOUNT ACTUALLY RECEIVED BY 404 APPS LLC FROM YOU FOR THAT PURCHASE (NET OF ANY REFUNDS, CHARGEBACKS, CREDITS, PAYMENT PROCESSOR FEES, AND THIRD-PARTY PRODUCTION OR FULFILLMENT COSTS). THIS LIMITATION DOES NOT APPLY WHERE PROHIBITED BY LAW.

Section 13 - Indemnification

You agree to indemnify, defend and hold harmless 404 Apps LLC, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

Section 14 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 15 - Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Section 16 - Governing Law

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Georgia, United States, without regard to conflict-of-laws rules. For matters not subject to arbitration, the state and federal courts located in the State of Georgia have exclusive jurisdiction and venue, and you and 404 Apps LLC consent to personal jurisdiction in those courts.

To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules and governed by the Federal Arbitration Act. CLASS, COLLECTIVE, OR REPRESENTATIVE ACTIONS ARE NOT PERMITTED, AND YOU AND 404 APPS LLC WAIVE ANY RIGHT TO A JURY TRIAL.

Section 17 - Refunds and Cancellations

Because our products and services are custom and digital in nature, all sales are generally final once work has begun or delivery has occurred. Cancellation requests must be submitted promptly to hello@dedicatedsong.com, and may be approved or declined at our sole discretion based on the status of your order.

Refunds are considered at our sole discretion. Add-ons, rush/priority delivery, and other upgrades are non-refundable once purchased.

If we are unable to deliver substantially as described in your order due to an error on our part, we may, at our option, re-deliver the digital product or provide a refund. Any approved refund will be issued to the original payment method; processing times vary by provider. Payment processor fees, third-party production, or fulfillment costs may be non-refundable and may be deducted from any refund where permitted by law.

If you believe a charge is incorrect, contact us first at hello@dedicatedsong.com so we can help resolve it. Initiating a chargeback without contacting us may delay resolution; we reserve the right to dispute chargebacks and to suspend accounts associated with abusive or fraudulent disputes.

Section 18 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 19 - Contact Information

Questions about the Terms of Service should be sent to us at hello@dedicatedsong.com.

Last updated: February 11, 2026